Privacy Policy

Intoss Ltd Privacy Policy

 

Our contact details

Name: Intoss Ltd, Customer Services

Address: 3 Valley Lane, Farnham, Surrey, GU10 3NQ

Phone Number: 01252719036

E-mail: enquiries@intoss.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Email Addresses

  • Website statistics

    • How we get the personal information and why we have it

    Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contacting us using our Contact form

    • We also receive personal information indirectly, from the following sources in the following scenarios:

  • Web browser cookies

    • We use the information that you have given us in order to:
  • Respond to your email enquiries

    • We will not share this information with anyone outside the company.

    Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

    (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us directly

    How we store your personal information

    Your information is securely stored.

    We keep contact email addresses on our email server indefinitely unless you request us to remove your information from our email system

    Your data protection rights

    Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

    •  

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at enquiries@intoss.co.uk if you wish to make a request.

    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@intoss.co.uk

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:

    Information Commissioner’s Office

    Wycliffe House

    Water Lane

    Wilmslow

    Cheshire

    SK9 5AF

     

    Helpline number: 0303 123 1113

    ICO website: https://www.ico.org.uk